Shipping policy
At Temple Bees, we take great care to ensure your order arrives safely and promptly. We currently deliver within the United Kingdom only.
Delivery Methods
All orders are dispatched via Royal Mail Tracked services, giving you full visibility of your parcel from our door to yours from the day that orders are posted.
- Royal Mail Tracked 24 — estimated delivery within 1–2 business days
- Royal Mail Tracked 48 — estimated delivery within 2–3 business days
Shipping Costs
Shipping rates are calculated based on the weight of your order:
| Service | Rate |
|---|---|
| Royal Mail Tracked 48 | From £4.00 |
| Royal Mail Tracked 24 | From £5.00 |
Rates increase in tiers depending on order weight — the exact rate will be shown at checkout before you complete your purchase.
Order Processing
Orders are typically processed within 2-3 business days of receipt. You will receive a dispatch confirmation email with your tracking number once your order is on its way.
Tracking
Every order includes full Royal Mail tracking. Use your tracking number at royalmail.com to follow your parcel's journey.
A Note on our Honey and Candles
Our honey is a natural food product and is handled with extra care during packing to ensure it arrives in perfect condition. Our candles are always wrapped to avoid chips and damage. In the unlikely event of any damage in transit, please contact us as soon as possible after delivery.